If you need to cancel, please notify us immediately. There will be a $50 cancellation fee until the end of the Early Bird deadline (February 28, 2020). After that there will be a $100 charge for cancellation up to two weeks prior to the conference (all fees incl. taxes). No refunds will be made for cancellation after April 10, 2020. We reserve the right to cancel this conference if registration is insufficient. If you are unable to attend the conference, you are welcome to send a colleague in your place. There will be no fee to make this change up to February 28, 2020, provided you notify us via phone or email. Substitution requests must come from the original registrant (or the administrator who arranged for the registration) and include the original registrant’s name, the amount paid, plus the substitute attendee’s email, full name, city and affiliation. Substitution requests received after this date will incur a $75 processing fee. By registering to the conference, you are agreeing to the terms and conditions listed on this page. You will be added to UBC Interprofessional Continuing Education communication list and will receive notifications of upcoming conferences. You will be able to unsubscribe from our mailing list at any point. If you have any questions or concerns, please contact marketing.ipce@ubc.ca If you are an international participant (outside of North America), please read below: We regret to inform that we DO NOT issue invitation letters for international delegates. Upon registration and payment you will receive a confirmation email. If you are an international delegate and wish to receive a refund upon withdrawal from the conference, please note the refund process will take up to 4 months. Therefore, we encourage you to finalize travel arrangements prior to registering. If you are paying by credit card outside of North America, please inform your credit card company of the transaction as some banks put a block on credit card payments being made outside your country.